If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Products and parts replaced under this warranty become the property of TaoTronics and are not returned to you. accidental returns)?ĭuring the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, TaoTronics will (at its sole option) replace the product at no charge with the same or comparable product. Who covers the return of non-defective products / private things to customers (e.g. Limited warranty is restricted to the country of purchaseĭoes the warranty overseas? - we shipped it thereĭoes the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? Who pays the shipping fee for shipping back the unauthorized return package?ĭoes a return require the original packaging?ĭoes the warranty apply overseas? - customer brought it there Will I receive refunds for return shipping costs? Will I receive refunds for delivery costs?
Should I keep all the accessories in case of a return? Warranty can be processed without returns in certain cases, at the discretion of Taotronics
SN or visible proof depicting the defect are required Limited Warranty Details: For Quality issues only For quality-related issues, please see below. For purchases not made directly through Taotronics’ online stores, please contact retailers for refunds. It is not possible to process a request for a refund for non-quality issues outside of this 30-day window. Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. Return from overseas - we shipped it there Return from overseas - customer taken it there Take responsibility for the returns with a prepaid shipping label onlyģ0 days (from the date the RMA was created) Upon receipt of the return package (if the customer returns the product to our warehouse) RMA Authorization (customer needs to contact us for an RMA number) Once the returned item arrives back in Taotronics’ warehouse for inspection, the refund process will begin.
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Undamaged products may be returned for a full refund for any reason within 30 days of purchasing. Warranty periods differ according to the model.ģ0 Day Money-Back Guarantee for Any Reason Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Do not write the RMA number on the actual box. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Taotronics™.
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